Talsin Support

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FAQ

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Best for: Common questions, getting started

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Frequently Asked Questions

Quick answers to common questions about Talsin.

How do I get started?

Create a free account on the web or in the mobile app. Coaches create a team and invite their roster; athletes join with the invite code their coach sends. No setup required.

How do I get video into Talsin?

Record directly in the mobile app — clips upload automatically in the background, even in bulk — or upload existing files from the web and mobile Upload tab.

How does athlete identification work?

When a clip is uploaded, Talsin's AI analyzes the audio and video to identify which athlete is in the footage, then organizes it automatically. Low certainty identifications are checked in a review queue, and coaches can correct any call in seconds.

How long does processing take?

Video can be replayed instantly in the mobile app. Most clips are fully processed within minutes. Longer 4K recordings take a little longer — everything processes in the cloud, so you can keep filming.

Who can see our team's videos?

Only your team. Owners and collaborators see all team content; view-only members see the videos for the athletes assigned to them. Nothing is public by default.

What devices does Talsin support?

Talsin runs on the web and has native apps for iOS and Android. The mobile app records video up to 4K.

What does Talsin cost?

Talsin is currently free while in early access. If we introduce paid features later, existing teams will get advance notice.

Is Talsin safe for youth athletes?

Yes — it's built for it. Accounts are 13+, minors participate with parent or guardian consent, video stays scoped to your team, and we never sell data. See our Privacy Policy for details.

How do I delete my account?

In the app, go to Settings and tap Delete Account. This removes your profile, any teams you've created, and any personal videos. Any shared videos are marked for deletion and members are notified. You can also contact us below.

What if my coach deletes their account?

If your coach deletes their account or a team you are a member of, you will receive an email notifying you of the scheduled deletion. This time period allows you to save any video you want to retain.